Privacy policy
This Privacy Policy explains how www.stronzen.com (“we”, “our site”) collects, uses, and shares your personal data when you browse the website or place an order.
Collecting Personal Information
When you visit our website, we automatically receive information about your device and how you interact with the site. We also collect the details necessary to process your purchases and may request additional information if you contact our support team.
In this document, “Personal Information” refers to any data that can directly identify you. Below are the main types of data we collect and their purposes:
Device Information
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Examples collected: browser version, IP address, time zone, cookies, pages viewed, search terms, and overall interaction with the site.
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Why we collect it: to ensure the site displays properly, and to analyze usage in order to improve performance.
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How it’s collected: automatically, through cookies, log files, pixels, and similar technologies.
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Shared with: our platform provider, Shopify.
Order Information
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Examples collected: name, billing/shipping address, payment data (including card details), email address, and phone number.
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Why we collect it: to fulfill purchases, process payments, ship your order, send invoices/confirmations, communicate with you, prevent fraud, and, when permitted, provide updates or offers.
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How it’s collected: directly from you.
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Shared with: Shopify, our store platform.
Minors
We do not knowingly collect information from children. If you believe your child has shared data with us, please email service@stronzen.com, comand we will delete it.
Sharing Personal Information
We may share data with service providers in order to operate our business. For example:
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Shopify powers our store (see their policy here: Shopify Privacy).
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Data may also be shared to comply with laws, respond to legal requests, or protect our rights.
Behavioural Advertising
We use personal data to show you relevant marketing messages and ads:
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Google Analytics helps us understand customer behaviour (Google Privacy https://policies.google.com/privacy). You can opt-out at Google Opt-out Tool (https://tools.google.com/dlpage/gaoptout).
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We may share details about site usage, purchases, or ad interactions with advertising partners. This may involve cookies or similar technologies, subject to your consent depending on location.
Using Personal Information
We use your information to:
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Offer and sell products.
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Process payments and fulfill orders.
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Handle shipping and delivery.
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Communicate with you about products, services, and special offers.
Lawful Basis (GDPR)
If you live in the European Economic Area, we process your data under one of the following bases:
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Your consent.
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To fulfill our contract with you.
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To comply with legal obligations.
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To protect vital interests.
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Tasks in the public interest.
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Legitimate business interests, provided these don’t override your rights.
Retention
We keep your information for as long as necessary to complete your order or until you ask us to delete it. For details on your right to erasure, see “Your rights.”
Cookies
Cookies are small files stored on your device that help improve your browsing experience. They allow us to remember settings (like login or region) and provide insights into how visitors use our site.
We use different categories of cookies: functional, performance, advertising, and social media/content cookies. Some track whether you’re a first-time or returning visitor.
Updates to the Privacy Policy
This Privacy Policy replaces all previous versions. We may revise it occasionally to reflect changes in our practices. Updates will appear here with a new “Effective Date.”
If changes are significant, we may notify you by email. Continuing to use our services means you accept the updated policy.
Contact Us
If you have questions or concerns about how your data is handled, please reach us at: